Planning and Designing Effective Metrics

abridged

I’m happy to announce that Apress has published (with a little help from me), an abridged version of Metrics: How to Improve Key Business Results.  This shorter version of the book has all of the essentials you need to get started, in a small (a little over 100 pages), concise publication.  You get:

  1.  Metrics: The Basics
  2. Establishing a Common Language
  3. Designing and Documenting your Metrics
  4. Using Metrics as Indicators
  5. Using the Answre Key and
  6. Establishing Standards and Benchmarks

Apress wisely also included the appendix on Tools and Resources.  So, if you know someone who needs help with Metrics, but you want to provide a simpler, shorter guide for designing and implementing a metrics program – we’ve got you covered.

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